Contract negotiated away from business premises (at the flat) — information on paper under Section 1828(1) and (3) of the Czech Civil Code
| Service | 1+kk, 1+1 | 2+kk, 2+1 | 3+kk, 3+1 |
|---|---|---|---|
| Move-in (first report) | CZK 1,990 | CZK 2,490 | CZK 3,490 |
| Move-out (second report + comparison) | CZK 1,590 | CZK 1,990 | CZK 2,790 |
| Move-in + move-out package | CZK 3,190 | CZK 3,990 | CZK 4,990 |
Trial period: if your order is among the first 10 within 2 months of launch, we charge the move-in inspection 20% less (1+kk, 1+1: CZK 1,590 · 2+kk, 2+1: CZK 1,990 · 3+kk, 3+1: CZK 2,790). We will state the reduced price in the order or its confirmation.
Provider. 777 PRODUCTION s.r.o., company ID 22247742, registered office Kaprova 42/14, 110 00 Praha 1, Czech Republic, entered in the Commercial Register kept by the Municipal Court in Prague, section C, file 413173. E-mail [email protected], phone and WhatsApp +420 776 617 928.
Main characteristics of the service. On-site inspection of the flat at the agreed time (usually 45–90 minutes). We take photos and videos with date and time (without persons, documents or sound), record meter readings, keys, chips and remote controls, the condition of rooms and surfaces, furniture and appliances and visible defects, and prepare a 3D plan of the flat and a media log with a fingerprint (SHA-256) of every file. At the end of the inspection, those present sign a one-page inspection record. We deliver the report electronically in 4 languages (CZ, EN, UA, RU). At move-out we carry out a second inspection and prepare a comparison with the move-in report that we prepared.
Price. Prices are final; we are not VAT payers and charge no other costs. Flats 4+kk and larger, houses: individual quote. Outside Prague: individual quote.
Payment. Cashless, to account 349543622/0300 (ČSOB), in two parts. An advance payment of CZK 990 (a fixed amount, credited towards the price) is due immediately after the contract is concluded, by QR payment or bank transfer. We confirm the inspection date only after the advance payment is credited to our account. You pay the balance under an invoice that we send you by e-mail after the inspection; due within 7 days. For the package, you pay the advance payment of CZK 990 and, after the first inspection, we invoice the rest of the full package price (after deducting the advance payment). The advance payment is not forfeited and we charge no cancellation fee; if you withdraw from the contract before the inspection, we refund it in full (see Withdrawal from the contract).
Time and manner of performance. We carry out the inspection on the date we confirm with you after your advance payment is credited to our account. We send you the report by e-mail (download link), usually within 3 working days of the inspection. For consumers, we start performance within the withdrawal period only at their express request.
Complaints. We handle complaints by e-mail at [email protected] without undue delay.
Defects in the report. We are responsible for the report matching the order and the condition of the flat found during the inspection; you have rights arising from defective performance under the Civil Code (Section 2615 et seq.). Report a defect — for example a missing room, an illegible photo or a wrongly copied meter reading — by e-mail without undue delay after you discover it. We will confirm receipt of the claim by e-mail and settle it within 30 days at the latest (Section 19 of Act No. 634/1992 Coll.). You may send comments on the report within 7 days of delivery; we attach them as an annex. Your statutory rights are not affected.
Withdrawal from the contract. If you are a consumer, you may withdraw from a contract concluded at a distance or away from our business premises without giving a reason within 14 days of the day it was concluded (Section 1829(1) of the Civil Code). Send us an unequivocal statement by e-mail or letter, you may use the model form below, or use the “Withdraw from contract” button, which is permanently in the footer of every page of the website and leads to the withdrawal form (777production.eu/en/odstoupeni-od-smlouvy.html); send the form with the “Confirm withdrawal from contract” button and we will confirm receipt by e-mail without undue delay. We will refund the payments received, including the advance payment, within 14 days of the withdrawal at the latest, using the same means of payment (Section 1832(1) of the Civil Code); if you withdraw before the inspection starts, we refund the advance payment in full.
Starting within the period and loss of the right of withdrawal. Within the withdrawal period we start the inspection only at your express request in text form (Section 1824a(3) and Section 1828(5) of the Civil Code). If you withdraw after that, you pay a proportionate part of the agreed price for what was provided up to the moment of withdrawal (Section 1834); we will set off the advance payment you paid against this amount and refund any overpayment within 14 days of the withdrawal. Once the service has been provided in full — all ordered reports delivered — the right of withdrawal ends (Section 1837(a)); for the package, therefore, only when the move-out report is delivered.
Out-of-court dispute resolution and supervision. The competent body for out-of-court resolution of consumer disputes is the Czech Trade Inspection Authority (Česká obchodní inspekce), Gorazdova 1969/24, 120 00 Praha 2, coi.gov.cz. Supervision is carried out by the Czech Trade Inspection Authority and, for personal data, by the Office for Personal Data Protection (Úřad pro ochranu osobních údajů).
Language of the contract. The contract is concluded in Czech; this page and the order e-mails contain a translation. The Czech version prevails.
What the report is not. The Passport records only the visible condition on the day of the inspection. It contains no legal assessment, valuation of damage or expert opinion. We do not provide legal services: we do not advise who is responsible for a defect or how much to deduct from the deposit. In a specific dispute, contact a lawyer (advokát).
Service: ☐ Move-in (first report)☐ Move-out (second report + comparison with the first)☐ Package (move-in + move-out)
Flat size: ☐ Flat 1+kk or 1+1☐ Flat 2+kk or 2+1☐ Flat 3+kk or 3+1
I am ordering as: ☐ a consumer (an individual acting outside a business)☐ a business or company
The price is final; we are not VAT payers.
After the contract is concluded you pay an advance payment of CZK 990 (credited towards the price); the balance is due after the inspection under an invoice, within 7 days.
The client declares that they received the information in part A on paper before signing the order.
☐ I expressly request that you start the inspection before the 14-day withdrawal period expires.
Notice: if you withdraw from the contract after we have started performance at your request, you will pay a proportionate part of the agreed price for what was provided up to the moment of withdrawal (Section 1834 of the Civil Code). We will set off the advance payment you paid against this amount and refund any overpayment within 14 days of the withdrawal. Once the service has been provided in full — all ordered reports delivered — the right of withdrawal ends (Section 1837(a) of the Civil Code).
This box is optional. If you leave it unticked, we will carry out the inspection only after 14 days have passed since the contract was concluded (Section 1828(5) of the Civil Code).
Made in two counterparts; the client receives one as their copy of the contract (Section 1828(3) of the Civil Code).
(complete and return this form only if you wish to withdraw from the contract)
To: 777 PRODUCTION s.r.o., Kaprova 42/14, 110 00 Praha 1, Czech Republic, e-mail: [email protected]
I hereby give notice that I withdraw from the contract for the provision of the following service: Property Condition Passport, ………
Order number: ………
Ordered on: ………
Name of consumer: ………
Address of consumer: ………
E-mail: ………
Signature of consumer (only if this form is sent on paper): ………
Date: ………
Controller: 777 PRODUCTION s.r.o., ID 22247742, registered office Kaprova 42/14, 110 00 Prague 1, [email protected].
Purpose: preparing the Property Condition Passport (names of those present, address of the flat, photos and videos of the flat, signature).
Legal basis: for the client, performance of a contract (Art. 6(1)(b) GDPR); for other persons present, the legitimate interest of the client and ours in documenting the condition of the flat (Art. 6(1)(f) GDPR).
Recipients: the client; other persons only if the client passes the report to them; e-mail service providers (Google Ireland Limited, Ireland; Sendinblue SAS, France). We store photos and videos only on a secured device of our company, not in cloud storage. Data may also be processed on Google group servers outside the EU; for transfers outside the EU/EEA we rely on the safeguards of Chapter V GDPR (in particular the European Commission’s standard contractual clauses or the EU–US Data Privacy Framework).
Obligation to provide data: for the client a contractual requirement, without it we cannot prepare the report; other persons present need not provide data, their name and signature will then not appear in the report (Art. 13(2)(e) GDPR).
Retention: 3 years after the tenancy ends, but no longer than 10 years from the inspection; if a dispute is pending, until it ends.
Your rights: access, rectification, erasure, restriction, portability (only for data processed under the contract) and a complaint to the Office for Personal Data Protection (uoou.gov.cz).
Right to object: you may object at any time, on grounds relating to your particular situation, to processing based on legitimate interest at [email protected].
We do not carry out automated decision-making or profiling.